Privacy policy

Last updated: May 29, 2026

selfcare operates this store and website, including all related information, content, features, tools, products, and services, and provides a curated shopping experience (the "Service") to you. selfcare is powered by Shopify, which enables us to provide the Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand our collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "Personal Information," we refer to information that identifies or can reasonably be associated with you or another individual. Personal Information does not include information that has been collected anonymously or rendered anonymous such that it cannot be identified. We may collect or process the following categories of personal information (including inferences derived from such personal information) depending on how you use the Service, where you live, and to the extent permitted or required by applicable law:

• Contact Information including your name, address, billing address, shipping address, phone number, and email address.
• Financial Information including credit card, debit card, or financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
• Account Information including usernames, passwords, security questions, and various settings and preferences.
• Transaction Information including products you viewed, items added to your cart, items added to your wishlist, purchases, returns, exchanges, cancellations, and past transaction history.
• Communications with Us including information contained in communications with us, such as when contacting customer support.
• Device Information including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage Information including information about your interactions with the Service, such as how and when you access the Service and how you navigate it.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Service, communicate with us, or otherwise provide your personal information.
• Automatically through the Service including from your device when you use our products and services or visit our website, and through cookies and similar technologies.
• From our service providers including those we engage to provide certain technologies or who collect or process your personal information on our behalf.
• From our partners and other third parties

How We Use Your Personal Information

Depending on how you interact with us and the services you use, we may use personal information for the following purposes:

• Providing, Customizing, and Improving the Service We use personal information to provide the Service to you. This includes performing our contract with you, processing payments, fulfilling orders, remembering your preferences and products of interest, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing accounts, arranging shipping, facilitating returns and exchanges, enabling the posting of reviews, and providing a personalized shopping experience, such as recommending products based on your purchase history. This may include using your personal information to better customize and improve the Service.
• Marketing and Advertising We use your personal information for marketing and promotional purposes. This includes sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying online advertisements on the Service or other websites based on products or services you have previously purchased or added to your cart, or other service usage history.
• Security and Fraud Prevention We use your personal information to verify accounts, provide a safe payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of the Service. If you use the Service to register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with others.
• Communicating with You We use personal information to provide customer support, respond to you promptly, provide effective services, and maintain our business relationship with you.
• Legal Reasons We use your personal information to comply with applicable laws and to respond to lawful legal processes, including requests from law enforcement or government agencies. We also use it to participate in or investigate civil discovery procedures, potential or actual litigation, or other legal disputes, and to investigate or enforce potential violations of our Terms of Service or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify and vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in conjunction with third-party services based on your online activities across various sellers and websites. Our business and marketing partners use your information in accordance with their respective privacy policies. Depending on where you live, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activities across different sellers and websites. You can exercise your right to opt out of these uses here.
• We disclose information when you instruct, request, or consent to the disclosure of certain information to third parties (e.g., when shipping products or using social media widgets or login integrations).
• We may share information within our affiliates or other corporate groups.
• In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms of Service or policies, and to protect and defend the Service, our rights, and the rights of users or others.

Relationship with Shopify

The Service is hosted by Shopify, which collects and processes personal information regarding your access to and use of the Service in order to provide and improve the service to you. Information you submit to the Service is transmitted to and shared with Shopify and third parties who may be located in countries other than your country of residence for the purpose of providing and improving the service to you. Furthermore, to protect, expand, and improve our business, we use certain enhanced features of Shopify that incorporate data and information obtained when you interact with our store, other sellers, and Shopify. To provide these enhanced features, Shopify may use personal information collected regarding your interactions with our store, other sellers, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests for the exercise of your rights regarding the use of personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information here: Shopify Privacy Portal Link.

Third-Party Services Websites and Links

The Service may contain links to websites or other online platforms operated by third-party services. If you follow links to sites that are not affiliated with or controlled by us, please review those sites' privacy and security policies and other terms of service. We do not guarantee and assume no responsibility for the privacy or security of such sites, or the accuracy, completeness, or reliability of any information found on these sites. Information you provide in public or semi-public spaces, such as third-party social networking platforms, may be viewed by other users of the Service or users of such third-party platforms without restriction on use by us or the third party. The inclusion of such links does not in itself imply any endorsement or recommendation unless clearly stated on the Service regarding the content, owners, or operators of those platforms.

Children's Data

The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us through the contact information below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, information you transmit to us may not be secure during transmission. We recommend that you refrain from using unsecure communication methods when conveying highly confidential or sensitive information to us.

The period for which we retain your personal information depends on various factors, such as maintaining your account, providing the Service, complying with legal obligations, resolving disputes, and enforcing other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights described below regarding your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may deny your request if permitted by law.

• Right of Access / Right to Know You may have the right to request access to the personal information we hold about you.
• Right to Deletion You may have the right to request the deletion of the personal information we hold about you.
• Right to Correction You may have the right to request the correction of the personal information we hold about you.
• Right to Data Portability You may have the right to receive a copy of the personal information we hold about you and, under certain circumstances and exceptions, to request its transfer to a third-party service.
• Right to Opt-Out of the Sale or Sharing of Personal Information for Targeted Advertising Depending on where you live, you may have the right to opt-out of the "sale" or "sharing" of personal information for the purpose of "targeted advertising" as defined by applicable privacy laws, or to opt-out of the processing of personal information. You can exercise your right to opt-out of these uses here. Please note that if you visit our website with Global Privacy Control enabled, depending on where you live, it will be automatically treated as an opt-out request for your device and browser. If we can associate the transmitted signal with a specific Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, please visit the following site: https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" signals that may be sent from your web browser or device other than Global Privacy Control.
• Management of Communication Preferences We may send you promotional emails, but you can stop receiving them at any time by using the unsubscribe option displayed within the email. Even if you unsubscribe, we may continue to send you non-promotional emails, such as important notices regarding your account or orders.

These rights can be exercised as directed on the Service or by contacting us through the contact information below. To learn more about how Shopify uses your personal information and your rights, including rights regarding data processed by Shopify, please visit: https://privacy.shopify.com/en

We will not treat you unfavorably because you exercised these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an agent to exercise rights on your behalf. Before accepting such a request from an agent, we may require the agent to provide documentation proving authorization from you, and we may also require you to verify your identity directly with us. We will respond to your request within the timeframe prescribed by applicable law.

Complaints

If you are dissatisfied with our handling of personal information, please contact us at the contact information below. Depending on where you live, you may have the right to appeal our decision or file a complaint with your local data protection authority through the contact information below. In the European Economic Area (EEA), you can find a list of responsible data protection supervisory authorities here.

International Transfers

Please be aware that we may transfer, store, and process your personal information outside of your country of residence.

When we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we will do so based on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the competent authorities in the UK, unless the destination country is recognized as having an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please call us at , contact us by email at itsselfcareclub@gmail.com, or contact us at 代田5丁目34-8, 204号室, 世田谷区, JP-13, 155-0033, JP. For the purposes of applicable data protection laws, we are the data controller of your personal information.