Terms of service

Terms of Use

Article 1 (Scope and Amendment of these Terms)

1. These terms (hereinafter referred to as "these Terms") define the conditions for using the services (hereinafter referred to as the "Service") provided on the website "itsselfcareclub" (hereinafter referred to as "this Site") operated by the Company. Any rules, provisions, etc., concerning the Service that the Company posts on this Site from time to time shall constitute a part of these Terms.

2. These Terms apply to the Company and anyone who uses the Service (hereinafter referred to as "Users," including "Members" as defined in Article 4), such as by browsing this Site, accessing this Site directly or indirectly, or purchasing products through the Service. Regarding services provided by the Company to Users other than this Service, the terms of use separately established by the Company for such services shall apply, and unless otherwise provided in those terms, these Terms shall not apply.

3. The Company may amend these Terms at its discretion in any of the following cases:

(1) If the amendment to these Terms conforms to the general interests of Users.

(2) If the amendment to these Terms does not contradict the purpose of the contract and is reasonable in light of the necessity of the change, the appropriateness of the content after the change, the details of the change, and other circumstances related to the change.

4. When amending these Terms pursuant to the preceding paragraph, the Company shall notify Users of the fact that these Terms will be amended, the contents of the amended Terms, and the effective date thereof by posting on this Site or by other methods separately determined by the Company for a reasonable period prior to the effective date of the amended Terms.

5. If a User uses the Service after the effective date of the amended Terms, the User shall be deemed to have agreed to the amended Terms.

6. If all or part of these Terms are amended, only the amended Terms shall apply to the User and the Company regarding the use of the Service, and the User and the Company shall comply only with the amended Terms.

Article 2 (Use of the Service)

1. Users shall use the Service in accordance with laws and regulations, these Terms, the rules concerning the Service posted by the Company on this Site from time to time, the Privacy Policy separately established by the Company, and other arrangements.

2. Users who are minors, adults under guardianship, persons under curatorship, or persons under assistance may not use the Service if the Service is not being operated by their legal representative or if they have not obtained the prior consent of their legal representative.

Article 3 (Contents of the Service)

Users may perform the following acts within the Service:

(1) Browsing the sales pages on this Site.

(2) Purchasing products from the Company in accordance with the method prescribed by the Company.

(3) Using other services provided by the Company to Users through this Site.

Article 4 (Members)

1. In these Terms, "Member" refers to a User who has agreed to these Terms and registered as a member of the Service in accordance with these Terms.

2. Members may perform the following acts within the Service:

(1) Using member information functions (functions that allow viewing and using one's registered name, address, email address, and other registration information).

(2) Using other services provided by the Company to Members through this Site.

Article 5 (Member Registration)

1. Among Users, those who wish to register as a member of the Service (hereinafter referred to as "Registration Applicants") shall agree to these Terms and then apply for member registration (hereinafter referred to as "Registration Application") from the member registration page of this Site by entering their name, zip code, address, email address, etc., and setting a password in accordance with the method separately specified by the Company. Minors, adults under guardianship, persons under curatorship, and persons under assistance shall not be able to make a Registration Application if the settings and information are not entered by their legal representative or if they have not obtained the prior consent of their legal representative.

2. When a Registration Application is made from a PC, tablet, or smartphone, the Company shall be deemed to have approved the Registration Application at the time the Registration Applicant clicks the member registration button.

3. Notwithstanding the provisions of the preceding paragraph, the Company may not approve a Registration Application if it is found that any of the following items apply:

(1) If the Registration Applicant has had their member registration cancelled or has been subject to other dispositions due to a violation of the terms related to services currently or previously provided by the Company, the Company's parent company, subsidiaries, or subsidiaries of the Company's parent company (hereinafter collectively referred to as "Group Companies"), or for other reasons.

(2) If the information provided to the Company by the Registration Applicant at the time of the Registration Application contains false matters.

(3) If the Registration Applicant has failed to pay fees or other payments regarding services currently or previously provided by Group Companies (including, but not limited to, failure to pay fees or other payments to third parties in accordance with payment methods separately approved by Group Companies), or has committed other breaches of obligation such as long-term inability to receive products, or refusal of returns or exchanges without justifiable reason.

(4) If the Registration Applicant has performed any act prescribed in Article 19, Paragraph 1 in the past.

(5) If the Registration Applicant has violated Article 20, Paragraph 1.

(6) If the Company reasonably determines that there is a risk of falling under any of the preceding items.

(7) If the Company otherwise reasonably determines that approving the Registration Application is inappropriate for the operation or management of the Service.

Article 6 (Change of Registered Details)

1. In the event of a change in all or part of the details registered with the Company, such as name, address, or email address, the Member shall immediately change the registered details using the method separately specified by the Company.

2. The Company shall not be liable for any damages, losses, expenses, or disadvantages (hereinafter referred to as "Damages, etc.") incurred by the Member due to or in connection with the Member's failure to change registered details in accordance with the preceding paragraph, including compensation, indemnification, or any other responsibility.

Article 7 (Withdrawal Procedures)

A Member may withdraw from membership at any time through the procedures separately established by the Company. The Member shall lose their membership status at the time the Company receives the withdrawal application from the Member in accordance with these Terms.

Article 8 (Suspension of Service Use and Cancellation of Member Registration, etc.)

1. If it is found that a User falls under any of the following items, the Company may, without prior notice or demand to the User, suspend the User's use of the Service, cancel the member registration, or take other measures the Company deems appropriate:

(1) If the User has been subject to suspension of use, cancellation of member registration, or other dispositions due to a violation of the terms related to services currently or previously provided by Group Companies or for other reasons.

(2) If the information provided by the User to the Company contains false matters.

(3) If the User has failed to pay sums regarding services currently or previously provided by Group Companies (including, but not limited to, failure to pay sums to third parties in accordance with payment methods separately approved by Group Companies), or has committed other breaches of obligation such as long-term inability to receive products, or refusal of returns or exchanges without justifiable reason.

(4) If the User violates these Terms (including minor violations) (including, but not limited to, violations of Article 19, Paragraph 1 and Article 20, Paragraph 1).

(5) If the User otherwise violates any terms established by Group Companies.

2. The User shall confirm that the cases prescribed in each item of the preceding paragraph constitute serious grounds for being unable to use the Service.

3. The Company shall not be liable for any Damages, etc., incurred by the User due to measures based on the grounds set forth in Paragraph 1 of this Article, except in cases of intentional misconduct or gross negligence by the Company.

Article 9 (Management of ID and Password)

1. Members shall, at their own responsibility, strictly manage and store their ID used for logging into the Service, other various IDs (including IDs for third-party services that link with this Service, such as email servers that manage order confirmation emails), email addresses, and passwords (hereinafter referred to as "Login Information").

2. Members shall not allow third parties to use their Login Information, nor shall they transfer, sell, succeed, lend, disclose, or leak it to third parties.

3. If a Member finds that their Login Information is being used illegally by a third party, the Member shall immediately contact the Company and follow any instructions provided by the Company.

4. If Login Information transmitted in connection with access to this Site is identical to the Login Information registered with the Company at the time of Registration Application or after a Login Information change, the Company shall deem it to be a transmission from the registered Member.

5. Members shall be personally responsible for any Damages, etc., incurred by the Member due to or in connection with insufficient management of their Login Information, errors or negligence in use, unauthorized use by third parties, or other violations of this Article. Except in cases of intentional misconduct or gross negligence by the Company, the Company shall not be liable for compensation, indemnification, or any other responsibility.

Article 10 (Purchase of Products)

1. If a User wishes to purchase products through the Service, the User shall apply to purchase products in accordance with the method specified by the Company.

2. In connection with the application in the preceding paragraph, a sales contract regarding the product shall be established between the User and the Company when the User clicks the button to place an order on this Site after confirming the entered items and order details, and subsequently, an email from the Company confirming the order details reaches the User.

3. Notwithstanding the provisions of the preceding paragraph, if there is any illegal or inappropriate act by the User regarding the use of the Service or a violation of these Terms (including minor violations) (including, but not limited to, violations of Article 19, Paragraph 1 and Article 20, Paragraph 1), the Company may cancel or terminate the sales contract, claim damages, or take other measures it deems appropriate. The Company shall not be liable for any Damages, etc., incurred by the User due to such measures, except in cases of intentional misconduct or gross negligence by the Company.

4. The scope of the Service (including, but not limited to, delivery destinations and User address registration) shall be limited to within Japan.

Article 11 (Payment Method)

1. When a User purchases a product through the Service, the User shall pay the Company the price of the product (including consumption tax) and the shipping fee.

2. Payment methods for product prices are limited to credit cards in the name of the User themselves or other payment methods separately approved by the Company.

3. Regarding the payment prescribed in the preceding paragraph, the User shall comply with the conditions separately contracted with the payment processing company used by the User. In the event of any dispute between the User and the payment processing company related to payment, the User shall resolve such dispute at their own responsibility.

Article 12 (Transfer of Ownership)

Ownership and risk of loss of the product shall transfer to the User at the time the Company or a third party affiliated with the Company hands over the product to the delivery carrier.

Article 13 (Returns, Exchanges, and Withdrawal/Cancellation of Orders)

1. The Company will accept returns of products only in any of the following cases:

(1) If it is found that the product is a counterfeit or pirated version.

(2) If the quality of the product does not conform to the content of the contract (referring to cases where there are tears, fraying, fading, mold, or other damage, or where it differs from the description regarding the quality of the product on the sales page of this Site).

(3) If products of a different type or quantity from the order details arrive.

(4) If none of the following apply, and the User applies for a return within 7 days of receiving the product according to the procedure separately established by the Company. However, returns cannot be made if the product does not arrive at the Company within 7 days from the date the return application was made.

A) If used, altered, washed, or cleaned.

B) If product tags or labels are detached or lost.

C) If the condition of the product at the time of return (including, but not limited to, the box and product accessories) is damaged, soiled, lost, or otherwise deteriorated compared to the time of delivery.

D) If odors, stains, or scratches have adhered to the product.

E) For products where the packaging is part of the product, if the packaging has been opened.

F) For underwear, swimwear, socks, and other products that come into direct contact with skin, cosmetics and other sanitary goods, lucky bags (fukubukuro), figures, magazines, products using gift wrapping, or products with the statement "Returns, exchanges, and cancellations for items other than defective products cannot be accepted" on the sales page of this Site.

2. Users shall apply for returns according to the procedure separately established by the Company. In cases falling under items (1) to (3) of the preceding paragraph, the Company shall bear the costs for the return, and the Company will refund the price of the returned product at the time of purchase, as well as the shipping fees and various commissions incurred at the time of purchase, or exchange it for a replacement. Even if an exchange for a replacement is requested, exchange may not be possible due to product shortage or other reasons. In cases falling under item (4) of the preceding paragraph, the User shall bear the shipping fees and various commissions incurred at the time of purchase as well as the return shipping costs, and the Company will refund the sales price of the returned product at the time of purchase. However, if multiple products were ordered and only some are returned, the shipping fees and various commissions incurred at the time of purchase will not be refunded regardless of whether it falls under items (1) to (4) of the preceding paragraph.

3. If a User returns a product to the Company without justifiable reason (including, but not limited to, returns of products not falling under any of the items in Paragraph 1, refusal of receipt, and inability to receive), the Company shall notify the User without delay after receiving said product and seek instructions from the User regarding receipt of the product within a reasonable period. If the Company receives instructions from the User regarding receipt of the product, the Company shall deliver the product in its "as-is" condition, and except in cases of intentional misconduct or gross negligence by the Company, the Company shall not be liable for the condition of the product (including, but not limited to, deterioration, deformation, wear, damage, and decay). Furthermore, if the User requests redelivery of the product from the Company, the shipping fee and other expenses required for such delivery shall be borne by the User.

4. If no instructions are received from the User within the reasonable period mentioned in the preceding paragraph, the Company may voluntarily dispose of the product by disposal or other methods, deeming that the User has waived ownership and other rights to the product. Except in cases of intentional misconduct or gross negligence by the Company, the Company shall not be liable for such disposal.

5. Notwithstanding the provisions of the preceding paragraph, the Company may terminate the sales contract if no instructions are received from the User within the reasonable period in Paragraph 3. In such a case, even if the User suffers damage due to said termination, the Company shall not be liable for compensation, indemnification, or any other responsibility.

6. If a User's personal belongings (including, but not limited to, cash, credit cards and other cards, and keys) are included with the product returned to the Company, the Company shall notify the User without delay after receipt and seek instructions from the User regarding receipt of the belongings within a reasonable period. If the Company receives instructions from the User regarding receipt of the belongings, the Company shall deliver them in their "as-is" condition at the User's expense. Even if they are lost, damaged, or soiled during delivery or storage at the Company, the Company shall not be liable except in cases of intentional misconduct or gross negligence. If no instructions are received from the User within a reasonable period, the Company may voluntarily dispose of the belongings by disposal or other methods, deeming that the User has waived ownership and other rights. The Company shall not be liable to the User regarding such disposal. Furthermore, if the User requests delivery of the belongings from the Company, the shipping fee and other expenses required for such delivery shall be borne by the User.

Article 14 (Disclaimer Regarding Products)

1. The Company's liability regarding the quality, materials, functions, performance, compatibility with other products, and other defects of products sold through the Service shall be limited to those prescribed in the preceding article, except in cases of intentional misconduct or gross negligence by the Company.

2. The Company makes no guarantees regarding the legality, validity, accuracy, reliability, safety, timeliness, or completeness of comments, images, or other posted content related to products posted by users of Instagram or other SNS services, and shall not be liable except in cases of intentional misconduct or gross negligence by the Company.

3. The Company shall be exempted from liability for its obligations by contacting the contact information registered by the User and delivering the product to the destination specified at the time of purchase, except in cases of intentional misconduct or gross negligence by the Company.

Article 15 (Handling of Personal Information)

The Company shall handle the personal information of Users obtained in connection with the use of the Service in accordance with the "Privacy Policy" separately established by the Company.

Article 16 (Management of Information)

1. The Company may, at its discretion, freely use all or part of images, text, designs, logos, videos, programs, ideas, and all other information (hereinafter referred to as "Content") transmitted by Users in connection with the Service on this Site and sites affiliated with the Company. The Company shall not be required to pay money or any other consideration to the User when using such Content.

2. The Company collects information prescribed in the following items for the purpose of investigating Users' access history and usage status, improving services for Users, and for other purposes of use defined in the Cookie Policy separately established by the Company:

(1) Information regarding the IP address or terminal identification number when the User accesses the Service's server.

(2) Access information of Users obtained by the Company through Cookie technology (technology that records and saves data such as the date and time of the User's last visit and the number of visits to the site by temporarily writing data to the User's computer via a web browser).

Article 17 (Suspension or Discontinuation of the Service)

The Company may suspend or discontinue all or part of the provision of this Site and the Service without prior notice or demand to Users in any of the following cases:

(1) In the event of fire, earthquake, flood, lightning, heavy snow, or other natural disasters.

(2) In the event of war, civil war, terrorism, riots, disturbances, major epidemics, or other social unrest.

(3) If the Company is unable to receive appropriate services from telephone companies, transportation companies, or providers with which it has contracts.

(4) In the event of circumstances that the Company cannot technically handle.

(5) In the case of regular or emergency maintenance of the computer system (hereinafter referred to as the "System") for providing the Service.

(6) If System operation becomes difficult due to System failure, unauthorized access from third parties, computer virus infection, etc.

(7) If requested by administrative or judicial organs based on reasonable grounds, or due to the enactment, amendment, or abolition of laws and regulations.

(8) In other cases where the Company reasonably determines that suspension or discontinuation of the System is unavoidable.

Article 18 (Disclaimer Regarding the Service)

1. If the Service provides links to other websites or resources, or if third-party websites or resources provide links to the Service, the Company makes no guarantee and assumes no responsibility for the content, use, or results of those linked or linking websites or resources (including, but not limited to, legality, validity, accuracy, reliability, safety, timeliness, and completeness). The Company may delete such links without any notice or demand to Users if the Company reasonably determines that the content of a linked website or resource violates laws or is inappropriate for the management or operation of the Service.

2. If a transaction (including, but not limited to, participation in promotions such as sweepstakes) is conducted between a User and an advertiser or sponsor through advertisements (including, but not limited to, sweepstakes advertisements) or publicity posted in the Service, the User shall conduct such transaction based on their own judgment and responsibility, and the Company assumes no responsibility. The Company makes no guarantee and assumes no responsibility for the payment for such transactions, determination of contract terms, guarantees, liability for defects, presence of licenses, or other contents and conditions.

3. The Company assumes no responsibility for the suspension or discontinuation of the Service due to falling under any of the items in Article 17 or due to other force majeure.

4. The Company shall be deemed to have fulfilled its obligations and be exempted from liability by processing administrative tasks in accordance with the details registered by the User.

5. If a User causes Damages, etc., to another User or a third party by using the Service, said User shall resolve the matter at their own responsibility and expense and shall not cause Damages, etc., to the Company.

6. Notwithstanding the provisions of these Terms, regarding Damages, etc., incurred by a User arising out of or in connection with the Service due to reasons attributable to the Company, except in cases of intentional misconduct or gross negligence by the Company, the Company's liability shall be limited to the scope of ordinary and direct Damages, etc., actually incurred by the User, and up to the amount equivalent to the price of the product related to the cause of such Damages, etc.

Article 19 (Prohibited Matters)

1. Users shall not perform any acts falling under the following items:

(1) Acts that cause or are likely to cause inconvenience or Damages, etc., to other Users, third parties other than other Users, or the Company.

(2) Acts that infringe or are likely to infringe on copyrights or other intellectual property rights, portrait rights, personality rights, privacy rights, publicity rights, or other rights of other Users, third parties other than other Users, or the Company.

(3) Acts of using the Service for commercial purposes (except those previously approved by the Company).

(4) Acts that violate public order and morals, other laws and regulations, or acts likely to do so.

(5) Acts of registering information that contains false or misleading content.

(6) Acts of using Content provided by the Company through the Service outside the scope of private use by the User.

(7) Acts of duplicating, selling, publishing, distributing, making public, or similar acts regarding Content obtained through the Service via other Users or third parties other than other Users.

(8) Acts of collecting, accumulating, or storing personal information of other Users.

(9) Acts of uploading or transmitting via email, etc., computer viruses, computer codes, files, or programs designed to interfere with, destroy, or limit the functions of computer software, hardware, or communication equipment to the Service.

(10) Acts of accessing the Service or obtaining information about the Service through crawling (programs such as crawlers, robots, or spiders), scraping, or other similar means.

(11) Acts of placing a load on the server using unauthorized programs, scripts, etc.

(12) Acts where the same User registers multiple memberships (including, but not limited to, registering separately from a PC, mobile phone, or smartphone).

(13) Acts of excessively cancelling orders or returning products.

(14) Acts that damage or undermine the Company's credibility, or other acts that the Company reasonably determines to be inappropriate.

2. The User shall compensate for all Damages, etc., incurred by the Company or third parties due to or in connection with a violation (including minor violations) of the preceding paragraph.

Article 20 (Exclusion of Anti-Social Forces)

1. The User shall guarantee the following matters to the Company:

(1) That they are not a member of an organized crime group, an organized crime-affiliated company, a corporate racketeer (sokaiya), or similar persons or their members (hereinafter referred to as "Anti-Social Forces").

(2) If the Registration Applicant or User is a corporation, that its officers (referring to employees who execute business, directors, executive officers, or similar persons) are not Anti-Social Forces.

(3) That they are not allowing Anti-Social Forces to use their name, nor using the Service for the benefit of Anti-Social Forces.

(4) That they will not, by themselves or through a third party, engage in threatening behavior or violence against the Company, or interfere with the Company's business or damage its credibility using fraudulent means or force.

2. In the event a User violates the preceding paragraph, the Company may, without any notice or demand to the User, terminate the product sales contract with said User, delete the member registration, and take other measures prescribed in these Terms.

3. Except in cases of intentional misconduct or gross negligence by the Company, the Company shall not be liable for any Damages, etc., incurred by the Registration Applicant or User due to or in connection with the measures in the preceding paragraph. Furthermore, said User shall compensate for any Damages, etc., incurred by the Company due to or in connection with the violation of Paragraph 1.

Article 21 (Intellectual Property Rights)

1. Copyrights and all other intellectual property rights for Content provided through the Service shall belong exclusively to the Company and the Content providers.

2. Regardless of the purpose, if unauthorized duplication, unauthorized reprinting, other unauthorized secondary use of Content, or other acts prohibited by laws including domestic and international copyright laws by a User are discovered, the Company may immediately take legal action.

3. In the event of any dispute between a User and a third party in violation of the provisions of this Article, the User shall resolve it at their own responsibility and expense and shall not cause Damages, etc., to the Company. Furthermore, in the event that the Company incurs Damages, etc., the User shall compensate for all such Damages, etc.

Article 22 (Severability)

Even if any provision of these Terms is held to be invalid or illegal in whole or in part, such invalidity or illegality shall not in any way affect other provisions of these Terms or their interpretation and application, nor shall it impair their legality and validity, or render them invalid.

Article 23 (Prohibition of Assignment)

Users shall not assign, transfer, succeed, provide as collateral, or otherwise dispose of all or part of their rights and obligations or claims and debts based on these Terms to a third party, except with the prior written consent of the Company. In the event the Company transfers the business related to the Service to a third party (regardless of the form, such as business transfer or company split), the Company may transfer the rights and obligations based on these Terms or sales contracts established based on these Terms, as well as the User's member registration information and other customer information to the transferee of said transfer, and the User shall be deemed to have consented in advance to such transfer in this Article.

Article 24 (Others)

1. In the event of any problem regarding the Service that cannot be resolved by these Terms or the Company's guidance or response, the Company and the User shall discuss in good faith and resolve it.

2. The governing law of these Terms shall be Japanese law.

3. For disputes arising in connection with these Terms, the Tokyo District Court shall be the exclusive agreement jurisdictional court of the first instance.

Enacted on March 22, 2026